Introduction

Elevenshops.com is owned and managed by Mightyape Technologies Ltd . 

MightyapeTechnologies Limited is registered in Kenya .

Eligibility for Membership

Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.

Online Payments

If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.

We accept payments online using Visa and MasterCard credit/debit cards.

The cardholder must retain a copy of transaction records and Merchant policies and rules.

Copyright

All content included on the Site, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property and copyright work of either Mighty Ape, its users, its content suppliers or its licensors and is protected by copyright, trademarks, patents or other intellectual property rights and laws. The compilation of the content on the Site is the exclusive property and copyright of  Mightyape Technologies Ltd. and is protected by copyright, trademarks, patents, or other intellectual property rights and laws.

Governing Law

This User Agreement is governed by and construed in accordance with, Kenyan law. This clause will survive any expiry or cancellation of this User Agreement for any reason.

Indemnity

You agree to indemnify and hold  Mightyape Technologies Ltd and its affiliates, officers, employees, agents and suppliers harmless from any and all claims, demands, actions, proceedings, losses, liabilities, damages, costs, expenses (including reasonable legal costs and expenses), howsoever suffered or incurred due to or arising out of shopping, getting a consultation, or visiting our website or any of our physical shops, as well as if you breach this User Agreement, or violate any law or the rights of a third party.

Withdrawal of Access and/or Membership

Without prejudice to any other rights and remedies of Mightyape Technologies Ltd under this User Agreement or at law or otherwise,  Mightyape Technologies Ltd may limit, suspend or withdraw your membership and / or your access to the Site at any time, without notice, for any reason, including without limitation, breach of this User Agreement.

Providing Feedback

 Mightyape Technologies Ltd encourages buyers and sellers on the Site to provide feedback on each other's conduct after a transaction has closed; as this helps all users know what it is like to deal with the said buyer/seller. Your feedback will be displayed along with your user ID on the Site. You cannot retract the feedback once you have left it.  Mightyape Technologies Ltd will not be responsible or liable in any way for the feedback that you post on the Site. You agree not to make comments that are not factual in nature including without limitation making any racist comments, using profanity, abusing another user, disrespecting another culture or any other derogatory or inappropriate comments. You further agree not to post feedback in order to solicit sales outside of the Site and not to display contact information of any person within any feedback. If you continuously receive negative feedback ratings, without prejudice to any other rights and remedies of  Mightyape Technologies Ltd  under this User Agreement or at law,  Mightyape Technologies Ltd reserves the right to suspend, limit or withdraw your access to the Site and/or your membership of the Site. You acknowledge and agree that your feedback consists of comments left by other users with whom you transact and a composite feedback number compiled by  Mightyape Technologies Ltd and that together these convey your full user profile.

Privacy

 Mightyape Technologies Ltd takes reasonable measures (physical, organizational and technological) to safeguard against unauthorized access to your personally identifiable information and to safely store your personally identifiable information. However, the Internet is not a secure medium and the privacy of your personal information can never be guaranteed.  Mightyape Technologies Ltd has no control over the practices of third parties (e.g. website links to this Site or third parties who misrepresent themselves as you or someone else). You agree that  Mightyape Technologies Ltd may process your personal information that you provide to it for the purposes of providing the services on  Mightyape Technologies Ltdand for sending marketing communications to you and that the Privacy Policy of this Site governs our collection, processing, use, and any transfer of your personally identifiable information.

Abusing  Mightyape Technologies Ltd

Please report problems of any kind or violations of this User Agreement to  Mightyape Technologies Ltd. If you believe that your intellectual property rights have been violated, please notify  Mightyape Technologies Ltd. Without prejudice to any other rights and remedies of  Mightyape Technologies Ltd under this User Agreement or at law,  Mightyape Technologies Ltd may limit, suspend or withdraw a user's access to the Site and/or a user's membership of the Site or remove hosted content. Also  Mightyape Technologies Ltdcan choose to take other technical and/or legal steps against users who create problems or possible legal liabilities of any kind, who infringe the intellectual property rights of third parties or who act inconsistently with this User Agreement or our policies.

Disputes

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of Kenya.